FAQs

We have 18 years of experience in R&D and manufacturing of commercial kitchen equipment with our own factory and professional R&D team. Key components are independently optimized. Compared with ordinary suppliers, we better understand kitchen pain points, deliver machines with lower failure rates, flexible customization and one-stop export support for stable long-term supply.

Commercial dishwashers are built for non-stop heavy-duty foodservice operation with fast cycles and high-temperature sanitization to meet global hygiene codes. Domestic units cannot run continuously and fail sanitization requirements for restaurants, canteens and hotels.

Our dedicated R&D team focuses on washing and sanitizing technology. We continuously optimize spray structure, heat recovery energy-saving systems and intelligent water control. Our optimized models save water and power, deliver even rinsing and resist limescale. Designed for long-hour heavy-duty operation, our self-developed structure performs better on cleaning result and energy consumption than similar models on the market.

Commercial-grade detergent and rinse aid are mandatory. Regular dish soap creates excessive suds, damages pumps, leaves spots and cannot meet official sanitization standards.

A water softener is highly recommended for hard water areas to prevent limescale and cloudy glassware, cut deliming maintenance, protect spray arms and heating elements and extend machine life.

Backed by 18 years of manufacturing and R&D experience, we support full customization: 110V/220V/380V single/three-phase power, nameplate, structure and OEM branding. Custom modifications are available for special kitchen layouts.

We offer CE, NSF and other mainstream certifications for Europe, Russia, Southeast Asia, the Middle East and more. Machine specs can be adjusted to match local electrical, plumbing and sanitation regulations for easy market access.

Standard models feature mature, simple installation that only requires water, power and drainage connections. We provide complete English drawings and video guides. Our engineers support one-on-one remote commissioning, so overseas customers can set up the machine smoothly without specialized local installers.

Standard 1-year parts warranty with English manuals and spare parts lists. Our engineers provide remote video troubleshooting. Local after-sales plans can be arranged with overseas agents for fast support.

Standard lead time is 7–20 days with stable in-house production capacity. We support FOB, CIF and other Incoterms and supply full customs documents including invoice, packing list, certificate of origin and certifications.